Terms of Service

We're committed to reliable, high-quality digital products. Due to the nature of digital goods, all sales are final and non-refundable.

01

No Refunds

All purchases made through our website, Discord, or other sales platforms are final. This includes software keys, license activations, subscriptions, or digital downloads.

02

Customer Support & Issue Resolution

We provide full support for any issues you may encounter. Our team can help with installation, troubleshooting, and product questions.

03

How We Support Customers

  • → Help with installation or first-time setup
  • → Troubleshoot bugs or errors
  • → Answer product-related questions
  • → Provide updates or fixes as needed
04

Support Contact

For assistance, please reach out to our Discord Support Server.

05

Exceptions

Exceptions may be considered on a case-by-case basis, but are entirely at our discretion.

06

Legal Disclaimer

We provide license keys, not the software itself. This ensures compliance with all laws and terms of service.

07

Tool Availability & Lifetime Policy

Tools may be discontinued anytime without notice. "Lifetime" refers to active support and maintenance, not human lifespan.

08

Chargeback & Dispute Policy

Once a product or license key has been delivered, we are no longer responsible for chargebacks. Any attempts may result in permanent bans and loss of support. Always contact our support team before opening disputes.

09

Additional Terms

By using our services, you agree to all Terms of Service, including any new tools or features added to the store.

10

Modifications

We may update our Terms at any time. Continued use of our services constitutes acceptance of these changes.

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By purchasing from Sinware, you acknowledge and agree to all terms above — including No Refunds, Chargeback Policy, Legal Disclaimer, Tool Availability, and Modifications.

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